Contact HanSpace

How can we help?

For general questions, download and order support, or Creator and Commercial licensing enquiries, contact HanSpace directly.

Chinese Jian tea ware in a quiet editorial setting

Clear support · Thoughtful responses

General enquiries

Questions about HanSpace, its collections, editorial approach or future cultural themes.

Send a general enquiry →

Download & order support

Help with an order email, download link, ZIP file or accidental duplicate purchase.

Include the email used at checkout
Include your order number when available
Describe the device or download issue

Visit Download & Order Support →

Creator / Commercial licensing

Personal Use is included with current products. For public, client, educational package or commercial use, contact HanSpace before using the files.

Ask about licensing →

Already purchased?

Check your receipt and download email first. If the link is missing or the ZIP will not open, the support page lists the information that helps us assist you.

Get order support →

Explore before contacting us

Visit the Collections page for an overview of Chinese Tea Culture and Chinese Ceramics & Porcelain, including links to each current digital product.

Explore Collections →

HanSpace Support

We’ll help you find the right next step.

Email support@myhanspace.com for a clear, human response.

Email HanSpace